New Orleans, Louisiana
March 21 - 25, 2012

The IA community is made up of the a diversely experienced list of speakers and workshop leaders. The lineup is shaping up to be stellar.


Harry Max

Harry is the Vice President of Experience Design for Rackspace, a leader in cloud computing. Harry's role includes responsibility for everything experience: from product design to customer service to the employee experience.

Before joining Rackspace, Harry worked with executives, UX management, software / Internet technologists, start-up founders, and visionaries. Clients included Google, SAP, Adobe, Symantec, Powells Books, and others.

Prior to all of this, he was on the forefront of Internet-based application design and development. In 1994, as a co-founder of Virtual Vineyards (, Harry designed all of the user interaction concepts behind the first secure Web shopping cart.

Subsequent to that, he was the founder and CEO of Public Mind, Inc., an Internet-based software company featured at Esther Dyson's PC Forum 2004.

He considers himself fortunate to have worked with some of the finest companies in Silicon Valley, including: Apple Computer, Hewlett-Packard, SAP, O'Reilly and Associates, and DreamWorks Animation SKG.

Harry is also the co-author of "Skype: The Definitive Guide" published by Addison Wesley Professional, and the author of DreamWorks Animation's


Leading Across Channels


3pm — 4pm

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