New Orleans, Louisiana
March 21 - 25, 2012

All slide decks made available by their speakers have been added to our session pages. Podcasts coming soon thanks to User Interface Engineering- laissez les bon temps rouler!

Pre Conference Workshops March 21 and 22

Every year attendees arrive early to take advantage of one of the best services the IA Summit has to offer, the hands-on instruction of its attendees. This year we have an unprecedented variety of subjects and instructors to choose from.

Wednesday, 21 March 2012

Full Day

9:00 AM - 5:00 PM
9:00 AM - 5:00 PM

HTML for Designers | Room 2622

9:00 AM - 5:00 PM
9:00 AM - 5:00 PM

Visual Design 101 | Room 2532

9:00 AM - 5:00 PM

Tapworthy iPad Design | Imperial II

9:00 AM - 5:00 PM

Morning

8:30 AM - 12:30 PM
8:30 AM - 12:30 PM
8:30 AM - 12:30 PM

Afternoon

1:30 PM - 5:30 PM
1:30 PM - 5:30 PM

Thursday, 22 March 2012

Full Day

9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM

Morning

8:30 AM - 12:30 PM
8:30 AM - 12:30 PM
8:30 AM - 12:30 PM
8:30 AM - 12:30 PM

Remote UX Research | Imperial IV

Afternoon

1:30 PM - 5:30 PM
1:30 PM - 5:30 PM
1:30 PM - 5:30 PM
1:30 PM - 5:30 PM
1:30 PM - 5:30 PM

Career Workshop | Imperial III

Other Events

5:30 PM - 6:00 PM
6:00 PM - 8:00 PM

Welcome Reception | Empire I & II

sponsored by iRise



Main Conference March 23, 24, and 25

   
Track 1 - Doing & Making
Empire I
 
Track 2 - Exploring & Thinking
Empire II
 
Track 3 - Big Pictures & Powerful Details
Empire III
 
Choose Your Own Adventure:
Flex Track & Workshops
Empire IV

Friday, 23 March 2012

8:30 AM
 

Introduction | Empire I & II

Jess McMullin, Samantha Starmer
9:00 AM
 

Opening Keynote - Experience Across Channels: A Conversation | Empire I & II

Dave Gray, Shelley Evenson, Ben Reason
10:00 AM
 

Morning Coffee

10:30 AM
 

The Information Architecture of Emergency Response | Empire I

Noreen Whysel
 

Miracle Farmer's Almanac | Empire II

Austin Govella
 

Adapting Ourselves to Adaptive Content | Empire III

Karen McGrane
11:15 AM
 

Break

11:30 AM
 

Rhythm and Flow | Empire I

Peter Stahl
 

Integrating UX and Agile: Designer and Scrum Master Perspectives | Empire II

Dorelle Rabinowitz, Mike Leftwich
 

More than media queries: What you need to bring your sites to all devices | Empire III

20 minute session
John Yuda

Networking on the Introvert's side of the Room | Empire III

20 minute session
Michele Marut
12:15 PM
 

Lunch | Empire IV

1:45 PM
 

Driving a Multichannel Experience from a Single Message | Empire I

Margot Bloomstein
 

What's Your Perception Strategy? (Why It's NOT All About Content) | Empire II

Stephen P Anderson
 

Orchestrate against atomism | Empire III

Patrick Quattlebaum
 

IA Show & Tell | Empire IV

Christopher Avore
Reserve your spot to share work at IA Show and Tell. You do not need to RSVP to just attend IA Show and Tell and provide feedback.
2:30 PM
 

Break

2:45 PM
 

The Myths of Mobile Context | Empire I

Josh Clark
 

Broken Experiences: Fixing UX One Pixel at a Time | Empire II

Gabi Moore, Christian Crumlish
 

Making Business Human: Delivering Great Experience in a Connected Age | Empire III

Peter Merholz
 

IA Show & Tell, continued | Empire IV

3:30 PM
 

Afternoon Tea

4:00 PM
 

Groundhogs in the Source Code - Navigation as Cross-channel Sense-making | Empire I

Andrea Resmini
 

Collaging: Getting Answers to the Questions You Don't Know How to Ask | Empire II

Kyle Soucy
 

How do we get through this? | Empire III

Mags Hanley
4:45 PM
 

Break

5:00 PM
 

Closing | Empire I & II

Jamie Monberg
6:30 PM
 

Poster Night | Empire IV

   
Track 1 - Doing & Making
Empire I
 
Track 2 - Exploring & Thinking
Empire II
 
Track 3 - Big Pictures & Powerful Details
Empire III
 
Choose Your Own Adventure:
Flex Track & Workshops
Empire IV

Saturday, 24 March 2012

9:00 AM
 

It’s Time to Learn the Business Behind Our Business! | Empire I

Lis Hubert
 

User Research is Unnatural (But That's OK) | Empire II

Jim Ross
 

Beyond channels: Context is king | Empire III

Emily Wengert
 

Publisher App Brainstorm | Empire IV

Jared Spool, Lou Rosenfeld
9:45 AM
 

Morning Coffee

10:15 AM
 

Modeling systems for information architecture | Empire I

Soren Muus
 

Crowdsourced Unmoderated Usability Testing: How to Make it Work for You | Empire II

20 minute session
Inge De Bleecker

Empower Yourself. Negotiate for the User | Empire II

20 minute session
Carol Smith
 

Taking the plunge: Diving into Indie UX | Empire III

Donna Spencer, Lynne Polischuik, Justin Davis and Erin Jo Richey
 

Adapting Ourselves to Adaptive Content | Empire IV

Karen McGrane
11:00 AM
 

Break

11:15 AM
 

Better Cross-Channel Experiences with Metadata | Empire I

20 minute session
Adam Ungstad

Filtered & Refined: Interfaces for Distilling Data | Empire I

20 minute session
Erin Jo Richey
 

Real People and Real Words: Healthcare Content Doesn't Have to Suck | Empire II

Jennifer Machiaverna
 

10 Things we Learned from Shipping our App- Stories of Success and Failure | Empire III

Todd Zaki Warfel, Matt Ventre, William Hatch
 

IA Research & Practice: Continuing the Conversation | Empire IV

Jason Hobbs, Keith Instone, Andrea Resmini
12:00 PM
 

Lunch | Storyville

1:30 PM
 

Clutter is king: the story of filing, piling and beyond and how people really get things done | Empire I

Paris Buttfield-Addisonand Jon Manning
 

"I'll Know It When I See It": A Process for Designing "Fun" | Empire II

20 minute session
Deb Gelman

Why and How to Start Sketchnoting | Empire II

20 minute session
Veronica Erb
 

Fitter Critters: Designing a Persuasive Video Game | Empire III

John Ferrara
 

The 6th Occasional Information Architecture Slam | Empire IV

Lynn Boyden, Chris Chandler, Matthew Fetchko, and Eric Reiss
Sponsored by Walt Disney Parks and Resorts Online
2:15 PM
 

Break

2:30 PM
 

Future-Proofing Content | Empire I

Keith Anderson
 

Communicating Change | Empire II

Scott Kubie
 

Deconstructing Delight: Pleasure, Flow and Meaning | Empire III

Dana Chisnell
 

IA Slam, continued

3:15 PM
 

Afternoon Tea

3:45 PM
 

Ubiquitous Information Architecture | Empire I

Peter Morville
 

Discussing Design: The Art of Critique | Empire II

Aaron Irizarry, Adam Connor
 

Happiness is Overrated. Misery is Money. | Empire III

Dave Burke
4:30 PM
 

Break

4:45 PM
 

Closing | Empire I & II

Helen Walters
7:00 PM
 

Mentor Meetup | Bolden

8:00 PM
 

Game Night | Celestin

sponsored by SapientNitro
   
Track 1 - Doing & Making

Empire I
 
Track 2 - Exploring & Thinking

Empire II
 
Track 3 - Big Pictures & Powerful Details

Empire III
 
Choose Your Own Adventure:
Flex Track & Workshops

Empire IV

Sunday, 25 March 2012

8:30 AM
 

Search Strategies of Users with Low-Literacy Skills | Empire I

Angela Colter

Addressing service breakdowns | Empire I

Bala Chennupati
 

Making Sense of Messy Problems: Systems Thinking for Multi-Channel UX | Empire II

Johanna Kollmann
 

Designing the Mobile Wallet | Empire III

Tim Caynes
9:15 AM
 

Break

9:30 AM
 

Mapping the Experience | Empire I

Chris Risdon
 

Mapping the Way Forward: Influencing Client Experiences Through Service Design | Empire II

20 minute session
Dom La Cava

Customer Journeys: Not Just Another Deliverable | Empire II

20 minute session
Jamie Thomson
 

Getting More Out of Social with Focus on Social Comfort | Empire III

Thomas Vander Wal
 

Learning to Play UX Rugby- Why Your Agile UX Adoption is Failing and What to Do About It | Empire IV

Anders Ramsay
10:15 AM
 

Morning Coffee

10:45 AM
 

Information Overload is an Opportunity | Empire I

Karl Fast
 

Cross-Channel Search: Design Approaches for Mobile and Tablet | Empire II

Greg Nudelman
 

Design + Business: Creativity as an Agent of Change | Empire III

20 minute session
Henken Bean

More with Less: Make Better Products by Making Companies Better | Empire III

20 minute session
Will Sansbury
 

The Art & Craft of Being Elsewhere | Empire IV

11:30 AM
 

Break

11:45 AM
 

500 Programs into 1 platform: A Cooper case study | Empire I

Chris Noessel
 

A Different Grid: Multi-Channel Service Design, the African Way | Empire II

Franco Papeschi
 

Leadership Skills: Managing Difficult Situations on Design Projects | Empire III

Dan Brown
12:30 PM
 

Lunch | Storyville

2:00 PM
 

Designing for Complexity | Empire I

Nadine Schaeffer
 

Applying Value-Sensitive Design Principles to User Engagement | Empire II

Katey Deeny
 

Tablets and Kids: Creative Opportunities with Apps Empowering Young Children | Empire III

Wouter Sluis-Thiescheffer, Brian Pagán
 

Working Session to Plan the 2013 IA Summit | Empire IV

Kevin Hoffman, Jess McMullin
2:45 PM
 

Break

3:00 PM
 

Closing Keynote - Leading Across Channels | Empire I & II

Harry Max
4:00 PM
 

5-Minute Madness | Empire I & II

 
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